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The members of an amazing group go through a significant personal transformation at the same time as the group as a whole accomplishes great outcomes. These incredible organizations may be found in every industry, and they work for a wide variety of goals. Our sixty stories of these extraordinary group discussions came from individuals who are leaders of organizations, information technology professionals, soldiers, software developers, trainers, managers, human resource officers, small business owners, community college counselors, basketball coaches, high school teachers, doctors, nurses, event organizers, community activists, health care administrators, consultants, soccer players, parishioners insurance executives, community volunteers, and mothers. We looked at sixty organizations that couldn’t be more unlike from one another yet all had a passion for their “extra ordinaryness.” We asked ourselves what it means to be remarkable, what markers separate these incredible groups from all the others, and what characteristics set these “wow!” apart from all others who are “good, but not outstanding.” In this chapter, we will share our discoveries with you, and we will use one of them to highlight the work of an amazing organization. We want to urge you to consider who you are in the light of the findings we’ve made regarding outstanding groups. The results of our field research pointed to eight different factors that are associated to what we refer to as “exceptional.” Observe the events that take place in an exceptional to observe these eight markers in action. The majority of them were present in barb’s and laura’s family, as well as in the majority of the sixty groups that we researched. Spectacular display at the GD: -a compelling purpose that inspires and stretches members to make the group and its work a top priority; -shared leadership that encourages members to take mutual responsibility for helping the group be successful; -just-enough-structure to create confidence to move forward, but not so much structure that it becomes bureaucratic or burdensome; -full engagement that results in all members jumping in with enthusiasm, sometimes passionately and chaotically, regardless of role; -embracing diversity; and -a commitment to continuous improvement Always remember to maintain this set of signs close at hand. Observe an outstanding group in action, and you will soon find yourself mentally ticking off their accomplishments. You will see one signal after another, frequently numerous at once, bouncing off and building upon one another as the conversation progresses. Throughout the course of conducting interviews, we kept coming back to these same eight themes. These eight characteristics occurred regardless of whether the organizations were for profit or not, whether they relied on volunteers or workers, or whether they met in person or virtually. Although not every narrative provided an illustration for every single topic, each one did have numerous. In order to explain the signs, we will utilize one tale about Tom’s group of seven individuals. You are going to witness how one individual saw a need, moved to take action, insisted on a point, and drew a group of others together to accomplish something.

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