In the process of attempting to strike a balance between how other people see you and how you view yourself, there is little question that your visual image carries the greatest weight. Your verbal image or substance has the least amount of value. However, the one part of your image that is sometimes overlooked is the way that you sound. Your vocal image is responsible for more than a third of the entire picture that you project, and the sound that you hear is not the voice that you hear in your brain; rather, it is the sound that you hear on your voicemail or on some other type of recording equipment. Each time I speak in front of a group of people, I always make it a point to inquire whether or not they feel that their reputation has an effect on their company. Without a doubt, each and every person raises their hand in accord. The next question I ask is, “How many of you have heard yourself on your voicemail?” Every single person raises their hand once again. As my last inquiry, I would want to know how many people like what they are hearing. Seeing all of those hands suddenly drop as the audience looks about sheepishly is an interesting way to observe the situation. That sound, which you could feel uncomfortable or humiliating, is, in fact, your voice image. The sound that you make is the one that everyone uses to identify you. The good news is that you have a better voice inside of you that is resonant, warm, deeper in tone, and more mature in quality. This may not be a soothing notion, but it is encouraging to know that you have this greater voice. That is the voice that you provide. Whatever it is that you do for a living, you have something to sell, and a significant portion of what you sell is the image that you present. What does your vocal image say about you if you are aware that your voice is described as nasal, high-pitched, weak, throaty, too soft, too loud, or any of a number of other descriptors that are less than flattering? What about when it’s done over the phone, when there is no visual support? How many times have you developed an impression of someone based just on the sound of his or her voice, only to be astonished when you finally met that person in person? The voice you use when you talk is a tool that, if managed well, has the potential to be one of your most valuable assets. In the event that other people do not take you seriously due to the fact that you sound like an adolescent, then your voice image is presenting a barrier to your trustworthiness. Because of your soft-spoken nature, it is possible that people are continually asking you to repeat yourself. In the event that this occurs often enough, your listener will eventually seize control of the discussion, at which time your message will no longer be relevant. More than just the fact that your audience is becoming tired of trying to hear you, the difficulty for those who speak softly extends farther than that. It’s possible that the message you’re trying to convey is erroneous because of the low volume you’re using. There is a common perception that a soft-spoken volume is synonymous with uneasiness, diffidence, or mistrust. On the other side, someone may incorrectly describe you as being overpowering, boorish, or even arrogant if your voice is far louder than it should be. Because of his significant nasal drainage, one of my customers required my assistance. The individual’s supervisor had advised him that if he wanted to advance in his career, he needed to take action about his voice. It was incredible to see how much this young guy had changed. Sean shared with me that he attributes his renewed voice to the fact that it “jump-started his career.” He made this statement after he had presented the current condition of the project to a group of executives. A position in project management was given to me, which is a significant advancement from my previous work function, which was that of a temporary low-level employee. After some time had passed, he had a meeting with his former supervisor, who said, “I honestly feel more comfortable conversing with you…I feel as if you have grown ten years.” Considering voice training is a great way to improve your vocal image for good if you feel that your voice does not do credit to who you are. Nancy Daniels, often known as “the voice lady,” is willing to teach voice and presenting skills in individual, corporate, and group settings, in addition to providing voice acting services. the only video course available on how to enhance your voice. If you are interested in seeing a dramatic “before and after” film, make sure to go to the website of Nancy’s voice training and watch the video that Craig has uploaded.

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