We are all aware that the Indian government has developed a transparent online marketplace that is often referred to as gem in order to empower the small-scale merchants and producers. It is now possible for any entrepreneur or manufacturer working on a modest scale to get a gem registration in their company name in a simple and affordable manner. When this occurs, a company would be able to get access to the extensive interface, which would allow it to offer its products and services to distinguished customers from the public sector or the private sector, both of which have a significant need for supplies of this kind. There are, however, some technical specifications that have been set by the gem department in order for the things that vendors have to submit in order for them to be accessible for purchase on the gem portal. The government purchasers demand items that are of the highest quality and that meet the standards of value that are used all over the globe. In order for vendors to be able to readily offer their products on the government’s online marketplace, they are needed to get international accreditations such as ISO certification. This is done in accordance with the requirements. After this, we will have a better understanding of the function that ISO certification plays for merchants on the government’s online marketplace. In the first place, we need to quickly get familiar with the idea of a government e-marketplace environment. 1. a basic concept of the state-run electronic marketplace Gem, which stands for the government e-marketplace, is an online shopping platform that is run by the government of India. The purpose of this online interactive interface is to expedite the acquisition of products and services that are needed by various government agencies, organizations, and public sector enterprises. It is a meeting place for sellers and government buyers. At the moment, government agencies are only interested in purchasing high-quality items that are devoid of any faults or misrepresentations. Now comes the part that the ISO certification plays for the vendors that are participating in the government’s online marketplace. As a necessary need for the manufacturers to meet in order for their products to be uploaded and made accessible for purchase on the gem interface, the gem department has mandated that the manufacturers get an important certification. 2. the role that ISO certification plays in relation to the electronic marketplace operated by the government It is without any reasonable doubt that the standards, such as the ISO 9001:2015 certification, are the universal measurements for quality management systems that are flawless (qms). It places an emphasis on a well defined framework for quality management in all organizations, particularly with regard to each and every one of their products, procedures, and operational systems. The primary purpose of this standard is to ensure that all of the outcomes of an association are in accordance with the requirements and circumstances for the fulfillment of all customers in the most comprehensive manner possible. The manufacturers that are in possession of a gem registration as original equipment manufacturer are required to obtain iso certification for their products. This is due to the fact that government departments place a strong emphasis on the nature of the commodities that they purchase from private sellers. 3. how urgent is it for the diamond vendors to begin the ISO certification process? It is essential to take notice of the fact that the only manufacturers who are permitted to get the ISO certification in India are those that have a valid registration as original equipment manufacturer on the government e-marketplace. At certain phases, the original equipment manufacturer vendors of gems are prompted to provide their ISO certification. the following are listed below: a. vendor assessment: after a manufacturer has obtained a gem registration and has been provided with an OEM panel, the seller is required to complete the procedure of vendor evaluation. Additionally, the quality council of India (qci) is responsible for conducting quality reviews of the vendor evaluation process. Following this step, the goods produced by the producer are required to undergo a quality evaluation that is carried out by the Quality Council of India of India (qci). There is a possibility that the manufacturer may be requested to get further certifications, such as ISO certification, more especially the three most important ISO benchmarks. iso 9001:2015 for quality management systems; iso 14001:2016 for environment management; iso 45001:2018 for workplace-related health and safety; and iso 27001:2012 for data security management system. In order to successfully complete the assessment, a payment of government fees in the amount of inr 11,200/- plus 18 percent GST is required. These fees are non-refundable. The submission of an application for a government tender is another crucial step in which the ISO certification is fundamentally necessary. This is because the application is submitted for the purpose of obtaining a government contract. In the same way as the central public procurement portal (cppp) is used for the acquisition of goods or services, the government departments publish their requirements on the gem portal. The gem vendors are encouraged to submit their applications for the government tenders. In most cases, the government offices make it abundantly apparent in the notice of tender that the vendors are required to possess ISO certification. In addition, the ISO certification will not be taken into consideration if it is gained after the date it was submitted for tender production. b. the posting of products It is necessary for the seller to transfer the goods that he intends to sell on the gem portal in order to achieve the goal of making his products accessible for purchase on the resource portal. Product posting is the term used to describe this procedure. While going through this process, the seller is obligated to provide the technical characteristics of the object that he is selling. The need of additional characteristics, such as ISO certification, is necessary in some circumstances, such as when dealing with electrical devices. In light of this, it is clear that the ISO certification is an inevitable need for manufacturers in order for them to be allowed to sell their products on the government’s online marketplace. Because of this, it is strongly recommended that dealers get an ISO certification well in advance of registering on the gem portal. By doing so, they are able to circumvent the obstacles that arise while interacting with the various government offices.

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