: Cryptic Tales from the Underworld of Online Marketing, Volume 6 How to Stand Out from Other Business Leaders in Today’s Economy and Position Yourself for Success My father was and still is today a man of solid common sense. When I was a kid, he would frequently assign me strange duties to do on the farm that seemed impossible to complete, at least to the version of myself that was ten years old at the time. He did not assign me these chores in order to help me develop my character or become more tenacious. Nope. They needed to be completed immediately. I was able to be of service. I was it to do them as the tagger. During one summer, our lawn mower broke down, and as a result, the grass on the front yard began to grow out. My father, in his wonderful wisdom, put me to work by charging me with the responsibility of mowing the grass. the means of a hand scythe. I grabbed this bent monstrosity from his hands and immediately started to work since I was the responsible daughter that I was. At the same time, I tried to suppress the look of incredulity that I so much wanted to give him. It did not go as planned at all. My left hand was covered in nicks and wounds from the blade by the time my father got home from work. I was infuriated by the ugly scene that had just unfolded before me. He inquired about what had transpired while he was standing at the sink completing his cleanup. I told him what appeared very evident to me, which was that the scythe was heavy and the grass was too short, allowing little room for error while slicing through the blades. I also mentioned that the grass was too short. What was his reply? Try to exercise a little more caution the next time. As I had already stated, he was a guy of common sense. I remember having an overwhelming sense of hopelessness due to the total absence of compassion that I was receiving. Where was the compassion? where was it? Where was the concern that you had for how I was doing? I have no doubt that it was present; nevertheless, he failed to convey this information to me and instead directed me to check the front yard first thing in the morning. I’m curious to know if you’ve ever been a customer in a circumstance in which you expected more sympathy and less practicality from the service provider. Consider how you felt at that time. I’m livid. Feeling frustrated. Not heard at all. Now, let’s flip that on its head and consider a scenario in which you, as the owner of a business, were approached by a client or customer who had a problem, issue, or complaint. Have you responded with compassion, or have you been more practical? It doesn’t matter what age I was or what year it was when my story took place, even if I was 10 when it did. Everyone has the want to be acknowledged, comprehended, and given the impression that they are important. Do you need to make any adjustments to your marketing message in order to demonstrate to your target market that you understand and care about the challenges they face? They are unconcerned about the fact that you require the sale. What they require from you is an appreciation of what they are going through as well as evidence that you care about them. This is the key to building a business that is successful over the long run. Not the hyperbolic, in-your-face form of marketing that we have grown so tired of in recent years. When it comes to fulfilling their customers’ requirements, service-based organizations sometimes resort to ignoring or appeasing their customers. This approach is unacceptable. I am aware that this is a widespread issue in my sector of the economy. I have lost track of the number of new clients that come to me feeling beyond frustrated because their web or marketing expert has ghosted them. I have been getting these calls so frequently that I have stopped counting. Left no trace. They did not answer their phone, they did not respond to their emails (or if they did, it was several weeks later), and they utterly disrespected and disregarded their urgent demands. They were really relieved that they had found me because we assisted them right away and continued to attend to all of their requirements in a prompt manner. Regarding the efforts I was making to cut the grass with a scythe, my father eventually told me to stop and he fixed the mower. If I continued at the pace I was going, I wouldn’t have finished mowing the grass before Christmas! The one bright spot was that during that week, the bunny rabbits got a large pile of freshly cut grass each day. What have I learned from this anecdote? Being a company leader with empathy will differentiate you from many others in your field, just as it has differentiated me and eVision Media from the competition. If you put yourself in the position of your consumers, your referral rate will skyrocket, and your firm will experience unprecedented growth. I wish you the best of luck in your business,? The name Susan Friesen P.S. If you found the information presented here to be interesting, you might be interested in subscribing to our newsletter. In it, you will be informed each week about new blog entries, announcements, and business-building methods. Simply click here to acquire a copy of our completely free website guide: www.UltimateWebsiteGuide.ca is your best option. RESOURCES THAT Come Highly Recommended: 1. Marketing based on empathy is not only the moral thing to do; your clients actually expect you to do it. Read about the three different ways you can use empathetic content marketing: The Importance of Marketing That Is Driven by Empathy 2. Implementing the empathic marketing model is the most effective strategy for engaging your audience on social media and expanding the scope of your social media presence. Learn more here: The Step-by-Step Guide to Integrating Empathetic Marketing Into Your Social Media Strategy 3. Make your website cater to the needs and desires of your target audience. Read on for three strategies to turn your eCommerce website into one that prioritizes the needs of your consumers rather than your own: Creating a Website Tailored to Your Audience in Three Easy Steps 4. The title of the book is “The New Psychology of Selling: Sales EQ: How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal.” 5. A publication written by Mark W. Schaefer The Most Human Company Wins, According to This Marketing Rebellion