When it comes to the voice that is used for speaking, tone is concerned with the expression of some kind of feeling or mood. When it comes to the manner in which you convey your message, the tone that you use may have a startling impact on how your subject or issue is received. If you were to deliver a speech that was intended to inspire others, you would use a different tone than if you were addressing a class that was taking horticulture at the master’s level. I had the opportunity to work with a lady who, whenever she answered the phone, always seemed distant. Indeed, the manner in which she spoke gave the impression that she was indifferent. Her tone of voice conveyed the impression that she was chilly, regardless of who was on the other end of the line, whether it was her coworkers or potential customers. This was the case regardless of who we were talking to. It was impossible for anything to be more contrary to the truth. Dawn was a very kind and sensitive lady; unfortunately, her tone of speech did not reflect her friendliness, her attention, or her compassion that she had. During the time that I was teaching graduate journalism students at the University of Western Ontario, it was really interesting to listen to these exceptionally gifted young people as they delivered the news. A number of them relayed the tale of a murder using the same tone of voice that they used to announce the victors of the Stanley Cup, as well as the story of a small kid who rescued a horse. There is a certain tone of voice that is required for each of these tales. During your delivery, you should also take into consideration color in addition to tone. Color is the life, the animation, and the emotion that you portray not just through the diversity of your vocal range but also through the expressions on your face and the way you carry yourself. The hue and the tone are inextricably linked. Your speech will be dull and uninteresting if you do not include any color, regardless of the tone of voice that you use. Your mood or emotional state might send a different message than what you are really attempting to express, despite the fact that tone is dependant on the color in which you give your message. If I were to tell my dog that she is evil, but I would do it in a tone of voice that was welcoming, she would believe that I am delighted with her character. In a similar vein, if I were to speak to her in a hostile manner while simultaneously acknowledging that she is a wonderful dog, she would believe that I am displeased with her. As part of my efforts to help my customers improve their expressive delivery abilities, I instruct them on how to use their voice to create a picture. For those who are listening to audio books, this is a common method that the reader will utilize to add interest to the story. This method gives the listener the opportunity to “see” what the reader is having to say. Taking that piece of advise one step further, you should become conscious of the tone you use when you communicate. Is the tone of your voice appealing, or does it convey to others that you may not be interested in what they have to say? If you are recounting a fantastic experience, does your tone express your joy or does it seem as if you are bored? It is recommended that you record yourself and listen to the tone of your voice the next time you are intending to deliver a presentation, a toast, a eulogy, an award speech, or even if you are simply introducing another speaker. It tells a different tale than what you are attempting to communicate, or does it reflect what you are trying to say? Nancy Daniels, often known as “the voice lady,” is a voice instructor who teaches voice enhancement and presenting skills in a variety of settings, including, but not limited to, individual sessions, group seminars, and the only comprehensive voice training curriculum available on video. You may learn more by going to Nancy’s website for voice training and finding out what your “actual” voice sounds like.