Hotmail is an email service provider that was developed to simplify the process of sending any message, along with any file (with a maximum of 25 megabytes), to any location in the globe. A user who is currently holding an account with Hotmail receives assistance from Hotmail Support. Hotmail is engineered to be compatible with a variety of web browsers, including Mozilla Firefox, Google Chrome, and Internet Explorer, and it is meant to function on both the Windows and Mac operating systems. Every single user of Hotmail is provided with 5 gigabytes of RAM on the primary server of Hotmail. This implies that a client has the ability to keep 5 gigabytes of data on the mail server, which may include documents, media files, and some key system setup components. Any message that exceeds this limit will not be delivered, and an error box will be shown stating that mail cannot be sent due to exceeding file memory. The user is only able to transmit files that do not exceed the limit of 25 megabytes in a single email. There are often problems that arise for some users when the file size exceeds the limit. This problem cannot be rectified because of specific criteria that are indicated in the account agreement. As a result, the user is required to make sacrifices and reduce the size of the file in order to fit it within the parameters of the email transmission. The technical support team for Hotmail assists users in resolving issues such as recovering their accounts, resolving issues where Hotmail is not functioning on their iPhones, removing any malware url links that may have been discovered in their inboxes, and verifying the identity of a specific user in the event that the account has been accessed by an unauthorized individual. Some problems can be solved by the user themselves, such as checking whether or not the internet connection was lost during the verification process of the account, providing the correct alternative email address in the event that the account needs to be recovered, and creating a password that is simple to remember, among other suggestions. By adhering to the particular instructions that are listed below the field bar, it is possible to retrieve the account. The compatibility issue may be resolved by resetting the settings of the web browser to its factory defaults; however, hotmail was primarily developed to function without any issues with Internet Explorer. If the user is still experiencing any issues, it is recommended that they run Hotmail on a different web browser; if this does not work, they should contact the technical support team. Other solutions include forcing a refresh (by pressing the control key and the F key simultaneously) or changing the DNS IP network. This can be done to a specific IP address that is mentioned by the internet provider. Furthermore, it can be set to automatic. In addition, the customer has the option of contacting the Hotmail technical support number by email or by dialing a toll-free access number. In addition to this, they provide text help, which allows the customer to describe the issue in a manner that is readily understood by the Hotmail representative. The professionals are trained to address the problem, respond appropriately to a wide variety of different problem scenarios, and make every effort to fulfill the requirements of the customers. Each and every notice of an update will be sent to the user by email or text message on their phone, and it will be implemented automatically. It is possible that these upgrades will include new capabilities that will make it simpler for users to comprehend how email software works.